This Terms and Conditions document constitutes a legally binding agreement between you ("Member") and jom178 ("Platform", "We"). By completing the registration process, making your first deposit, or simply accessing any section of the jom178 platform, you automatically agree to comply with all rules, policies, and guidelines contained herein.
If you disagree with any part of these terms, you are advised not to use our platform. Continued use following any changes to the terms is considered acceptance of the updated terms.
To register and use jom178 services, you must meet the following eligibility requirements without exception:
- Be at least 18 years old at the date of registration
- Being a legally eligible individual to enter into a binding agreement
- Not listed on any self-exclusion list or gambling ban list issued by any relevant authority
- Registering using accurate, complete, and up-to-date personal information
- Not representing any company, organisation, or other individual during registration
Each individual is only permitted to hold one registered account only. Opening multiple accounts, whether using different names, email addresses, phone numbers, or banking details, is strictly prohibited. jom178 reserves the right to terminate all duplicate accounts found and forfeit any balances, bonuses, or wins involved.
After registration, an identity verification process (KYC) may be required before you can fully access all platform features, including fund withdrawals. This process involves submitting a copy of a valid identification document and is typically completed within 24 business hours.
You are fully responsible for maintaining the confidentiality of your jom178 account username and password. Any activity occurring through your account is considered your own action, regardless of whether it was carried out by another party.
Security measures we recommend:
- Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
- Enable two-factor authentication (2FA) available in your account settings
- Do not share your login details with anyone, including family members
- Log out of your account after each session, especially on public or shared devices
- Contact our support team immediately if you suspect your account has been compromised
Jom178 will not be held liable for any losses arising from a member's own negligence in maintaining the security of their account.
Jom178 offers a variety of convenient and secure payment methods for the ease of Malaysian members. All deposit transactions are processed securely using 256-bit SSL encryption.
Accepted Deposit Methods:
- Online Banking (Internet Banking) — all major Malaysian banks
- E-Wallet — Touch 'n Go eWallet, Boost, GrabPay, and others
- Instant Bank Transfer
- Approved Malaysian debit card
Deposit Terms:
- The payment method used must be in the same name as the jom178 account holder
- Deposits from third parties are not accepted and will be returned after deducting processing fees
- Minimum and maximum deposit limits are displayed during the deposit process
- Any deposit deemed suspicious may be held for further investigation
Jom178 is committed to processing all valid withdrawal requests promptly and efficiently. Most withdrawals are completed within 5 to 15 minutes for regular members, while VIP members enjoy faster processing.
Withdrawal Terms:
- The account must have successfully completed identity verification (KYC)
- All bonus wagering requirements (if any) must be fully met
- Withdrawals may only be made to accounts or e-wallets registered in the name of the verified member
- Daily minimum and maximum withdrawal limits apply according to membership tier
- Additional supporting documents may be required for large-amount withdrawals
KYC Procedure:
The KYC process is a standard procedure that safeguards your account security. Required documents include a copy of the front and back of your identity card (MyKad), as well as proof of the payment method used. All documents are processed confidentially and stored securely in accordance with our privacy policy.
Jom178 offers a wide range of attractive bonuses and promotions for both new and existing members. Each bonus and promotion is subject to specific terms stated in the relevant promotion terms, in addition to the general terms outlined here.
General Bonus Terms:
- All bonuses are subject to the specified wagering requirements before withdrawals are permitted
- Bonuses may only be claimed once per member, per household, per IP address, and per device
- Jom178 reserves the right to void bonuses and related wins if the bonus terms are found to have been violated
- Promotions cannot be combined unless explicitly stated in the promotion's terms
- Jom178 reserves the right to modify, suspend, or terminate any promotion at any time
- Bonus abuse, including the use of automated software or unauthorized betting strategies, may result in bonus forfeiture and account termination
Wagering requirements vary by bonus type. Please read each promotion's terms carefully before claiming. If you have any questions, contact our support team for clarification.
All jom178 members are required to comply with the established game rules and maintain courteous, responsible conduct while using the platform. The following actions are strictly prohibited:
- Use of software, bots, or automated tools for playing or placing bets
- Collusion or conspiring with other members to gain an unfair advantage
- Attempting to exploit technical bugs or system errors on the platform
- Money laundering through the jom178 platform
- Providing false or misleading information during registration or KYC
- Any form of fraud, cheating, or manipulation that affects the integrity of the game
Jom178 employs advanced activity detection technology to monitor all gaming sessions in real time. Any account suspected of violating these rules will be temporarily suspended pending investigation, and if confirmed, the account will be permanently terminated.
Jom178 deeply values the well-being of our members. We believe gaming should be a fun form of entertainment, not a source of stress or financial hardship. As such, we provide a range of self-control tools to help members maintain healthy gaming habits.
Available Self-Control Tools:
- Daily/Weekly/Monthly Deposit Limit — Set a deposit limit that suits your financial capacity
- Wagering Limit — Control the maximum wagering amount within a set period
- Temporary Break — Temporarily pause gaming activity (24 hours to 30 days)
- Self-Exclusion — Option to permanently self-exclude from the platform
- Reality Check — Regular reminders about your gaming session duration
If you or someone you know is experiencing gambling-related issues, please seek help from a relevant support organisation. jom178 fully supports efforts to address problem gambling in the community.
Jom178 respects the privacy of all members and is committed to protecting your personal data in accordance with industry best practices. The collection, use, and storage of your personal data is subject to Privacy Policy our detailed terms.
In summary, your personal data is collected for the following purposes:
- Identity verification and fraud prevention
- Secure financial transaction processing
- Providing effective customer support
- Compliance with legal and regulatory requirements
- Enhancing user experience through platform analytics
Your data is protected by 256-bit SSL encryption and stored on secure servers. We will not sell or rent your personal data to any third party for marketing purposes.
All content found on the jom178 platform, including but not limited to logos, brand names, graphics, text, user interfaces, software, and source code, is the exclusive property of jom178 and is protected by applicable intellectual property laws.
Members are not permitted to:
- Copying, distributing, or reproducing any platform content without written permission
- Modifying or creating derivative works based on platform content
- Using the jom178 name or logo for commercial or personal purposes without authorization
- Reverse engineering any platform software
The jom178 platform is provided "as-is". While we make every effort to ensure the platform operates smoothly and without interruption, jom178 does not guarantee that the service will always be available, free from technical errors, or fully meet all user requirements.
Jom178 is not responsible for:
- Losses arising from technical disruptions, system maintenance, or events beyond our control
- Financial losses resulting from betting decisions made by members
- Consequences of a member's non-compliance with these terms and conditions
- Indirect, consequential, or special losses under any circumstances
Jom178 reserves the right to suspend, restrict, or terminate any member's account at any time and without prior notice if there is reasonable cause, including but not limited to:
- Violation of any clause in these Terms and Conditions
- Activities suspected of involving fraud, money laundering, or financial crime
- Opening or using multiple accounts
- Providing false information during registration or KYC
- Conduct that disrupts or endangers the security of the platform or other members
If your account is terminated for a valid reason (not due to a violation), any eligible balance will be returned to you once the investigation is complete. However, if the termination results from a breach of terms, jom178 reserves the right to forfeit the balance, bonuses, and wins involved.
You may also request closure of your own account at any time by contacting our support team. Account closure requests will be processed within 3 business days.
Jom178 is committed to resolving any complaints or disputes in a fair, transparent, and efficient manner. If you have any complaint regarding the platform, please follow the procedure below:
- Step 1: Contact our customer support team via live chat or email within 30 days of the date of the incident
- Step 2: Provide detailed information about your complaint including the date, time, transaction number (if applicable), and supporting evidence
- Step 3: Our team will investigate and respond within 5 business days
- Step 4: If you are not satisfied with the decision, you may request a review by our management team
Jom178's final decision in any dispute is conclusive and binding on all parties. We strive to ensure every case is handled fairly and transparently.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where jom178 is registered and operates. Any dispute that cannot be resolved through internal complaint procedures will be referred to the relevant arbitration body in accordance with the established rules.
It is each member's responsibility to ensure that use of the jom178 platform is lawful in their location. jom178 is not liable for any legal consequences arising from use of the platform in areas where such services may be restricted or prohibited.
These Terms and Conditions are effective as of 1 January 2026 and supersedes all previous versions. If you have any enquiries, please contact our support team at [email protected] or via the platform's live chat.